Tuesday, February 10, 2009

Week 7

Yes i have had a bad customer experiance..

One time i had a customer apporach me to purchase a applesauce. I went to the back to the stock room to get her what she wanted. A few mins after i came out the stock room to hand her her applesauce she came back.

She then started complaining that it was already opened and gross. I knew for a fact that it hadn't been opened but i refunded her mone anyways just to make her happy. She then started to complain about my partner's service and then Mr. Hunter asked her to get a pass or leave.

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